- Service Excellence
- Card Quality
- Competitive Pricing
- Bilingual Dedicated Support
- Proven Reliability
How a Quebec Fintech Found the Right Prepaid Card Manufacturing Partner in Canada
For fintechs running prepaid card programs in Canada, finding a manufacturing partner that understands the bilingual market, regional compliance, and the pace of active programs is rarely straightforward. And the stakes are only growing. According to Payments Canada’s 2024 Canadian Payment Methods and Trends Report, prepaid cards were the second fastest-growing payment method in Canada, rising 13% in volume and 31% in value. Hello Network saw that growth firsthand. Here’s how ABCorp helped them scale to meet it.
About Hello Network
Hello Network is a Quebec-headquartered fintech delivering comprehensive prepaid Visa gift card solutions across Canada.
Their flagship product is a multi-wallet reloadable Hello Visa card that supports a wide range of applications including mall gift card programs, buy-local campaigns, and socially aware projects including food security initiatives.
Today, Hello Network’s platform is active in approximately 30 major shopping centres across Canada, enabling hundreds of local community projects. Their fully managed solution includes automated fund reconciliation, robust fraud protection, bilingual (English and French) customer support, advanced analytics, and marketing assistance without any hardware changes required at the merchant level. Leveraging their proprietary in-house technology, Hello Network delivers seamless spending experiences that serve both commercial and social objectives.
Client Snapshot
Industry:
Fintech / Prepaid Payments
Headquarters:
Quebec, Canada
Products:
Multi-wallet reloadable Visa prepaid cards
Markets Served:
Mall retail, community programs, food security
Partner Since:
2019
Website:
hellonetwork.ca
The Challenge: A Prepaid Card Program Can’t Afford Downtime
In 2019, the unexpected closure of their local card manufacturing and personalization provider left Hello Network with an urgent need to find a new partner quickly. With active programs running across multiple card-based initiatives, a prolonged disruption would create significant negative consequences for Hello Network’s clients and cardholders.
The stakes were high. Hello Network needed a supplier capable of matching the production quality and program flexibility they had come to rely on, while executing a full migration on an accelerated timeline. Reliability, responsiveness, and a genuine understanding of the prepaid card ecosystem were paramount.
The ABCorp Solution: End-to-End Prepaid Card Manufacturing and Support, Built for Canadian Programs
ABCorp moved quickly. Within two months of engagement, Hello Network fully transitioned from their legacy provider to ABCorp, a fast and comprehensive transition. ABCorp’s deep expertise in card manufacturing and personalization allowed the changeover to happen smoothly and without disruption to Hello Network’s active programs.
ABCorp now serves as a cornerstone manufacturing partner for Hello Network, providing:
- On-demand card manufacturing and printing customized to each individual Hello Network program
- Flexible distribution options, including individual shipments direct to consumers and bulk fulfillment to Hello Network’s clients and retail partners
- Scalable production capacity to support Hello Network’s continued growth across new shopping centres and community initiatives
- Competitive, transparent pricing that enables Hello Network to manage program economics with confidence
Beyond production capabilities, Hello Network benefits from a dedicated, French-speaking Client Partnerships and Growth Manager (Rosy) whose responsiveness and proactive approach are defining features of the partnership. Rosy’s availability, even outside of regular business hours for urgent matters, ensures Hello Network always has personalized support when they need it.
Relationship with ABCorp since
Accelerated migration to ABCorp
Programs powered by Hello Visa
What Dedicated Prepaid Card Program Support Actually Looks Like
The true character of any partnership is revealed not in routine operations, but in how challenges are handled. For Hello Network, that moment came during a high-pressure holiday card program with an accelerated timeline. Rosy’s hands-on management of the account ensured that progress accelerated quickly. She worked closely with the production team at ABCorp to find a smooth path forward and delivered the cards on time. This is a testament to ABCorp’s commitment to successful client outcomes when time is of the essence.
— Hello Network
The Results: 100+ Programs, 30+ Shopping Centres, Zero Disruptions
For over five years, the Hello Network–ABCorp partnership has delivered consistent, measurable value including:
- Uninterrupted program continuity across approximately 30 major Canadian shopping centres
- Hundreds of community projects supported through reliable card fulfillment
- One of the fastest supplier migrations executed by ABCorp in the prepaid space
- Timely delivery of a critical holiday card program despite a compressed timeline
- A trusted, long-term relationship grounded in transparency, quality, and genuine service commitment
What’s Next: Virtual Cards, Bulk Activation, and the Future of Prepaid in Canada
Hello Network and ABCorp are actively collaborating on exciting developments that will further strengthen their programs and expand capabilities. These include:
- Redesigned bulk packaging solutions for greater operational efficiency
- Bulk card activations that enable sleeves of 10–20 cards or batch activation of ordered inventory
- Virtual card distribution via a PCI-DSS compliant electronic delivery model, opening new channels for Hello Network’s partners and cardholders
These initiatives reflect Hello Network’s continued growth and ABCorp’s commitment to evolving alongside their clients, always listening, adapting, and building solutions that meet tomorrow’s needs.
“We appreciate ABCorp’s attentiveness and openness to listening, improving processes, and finding effective solutions.”
— Hello Network
